22 August 2010

TRAVEL: The Pros And Cons Of Flying Controversial Spirit Air.

NYTIMES/ SUSAN STELLIN /   Spirit Air flies to many destinations in Latin America from its Ft. Lauderdale hub. It has been controversial lately because of its proposals to charge for many things...that used to be provided free and its callous attitude about customers. Full disclosure, the editor has NEVER flown Spirit but was so upset about proposed and current policies that I signed a petition to boycott it.
STELLIN: “At Spirit, the product is the fact that we can get you there at the lowest possible cost,” said Ben Baldanza, Spirit’s president and chief executive, explaining that passengers understand the trade-off: lower fares in exchange for no amenities, and fees for everything from carry-on bags to water."